Welcome, Writer!
The full-stack generative AI platform for enterprises.
- Founders: May Habib and Waseem Alshikh
- Sector: Generative AI
- Location: San Francisco, CA
The Opportunity
Generative AI is a proven force multiplier, and every enterprise wants to leverage it to drive efficiency, personalization, and creativity within their organization.
The problem is many enterprises struggle to get started.
There are numerous generative AI tools for various use cases, and implementing each tool one at a time can be a slow and expensive process. Consider that each tool needs to be personalized to achieve your organization’s desired outputs, while also securing customer data and not running afoul of legal and regulatory guidelines. If any tool fails to meet these criteria, it can damage the brand, erode customer trust, and set back an enterprise’s AI efforts by months or even years.
In order to truly harness the power of generative AI, enterprises need to be able to leverage a multitude of generative AI use cases in one product. This is where Writer comes in.
The Solution
Writer is a secure platform for creating and deploying text-based generative AI apps across a variety of use cases within the enterprise to accelerate growth, increase productivity, and enable compliance. Writer is uniquely positioned to provide this due to a number of specific product attributes:
- Knowledge Graph: Writer’s graph-based retrieval augmented generation (RAG) allows for the capture of semantic relationships between data points in an enterprise’s dataset. This enables more accurate generative outputs across the organization than would otherwise be possible with traditional vector-based approaches.
- AI Studio: Writer’s AI Studio provides enterprises with one place to build tailored AI tools with a low-code application builder that is fully integrated into Writer’s full-stack platform — including API integration for existing applications.
- Palmyra LLMs: Writer’s family of enterprise-grade LLMs, including top-benchmarked domain specific models (e.g., Palmyra-Fin for finance or Palmyra-Med for healthcare) don’t leverage any customers’ data, allowing enterprises to remain compliant with security requirements.
- AI Guardrails: Writer ensures responsible and secure model use. Key safeguards include continuous model monitoring, bias mitigation techniques, and transparency features like source-citing. Writer follows a strict zero data retention policy, complies with global privacy standards, and protects against prompt injection attacks, ensuring secure, fair, and reliable AI outputs for enterprises.
All-in, the Writer platform enables enterprises to embed numerous high-quality AI applications throughout their organization with the convenience of a single platform.
Why We’re Backing Writer
We believe that Writer uniquely understands how to harness the power of AI on behalf of the enterprise. This is evident in the top-tier enterprises that already trust the Writer platform including Intuit, L’Oreal, Accenture, Vanguard, Goldman Sachs, Nvidia, and T Mobile.
Writer has showcased an impressive product vision as they build a full stack platform for enterprise. Over the past year, the team has continued to expand the product use cases across the organization and today they sell directly to CIOs and CXOs for larger core business use cases, such as knowledge management, go-to-market enablement, and technical documentation. Writer’s recently launched AI Studio allows both technical and business users to build AI applications customized to their industry and function. This allows customers to explore how Generative AI can improve and automate their daily workflows and means that Writer can deliver value across the organization.
Writer’s Palmyra LLMs are also among the most secure in the industry — so enterprise customers can access the benefits of AI without concern for the security of company or customer data. Writer enables enterprises to leverage highly performant models and guarantee that sensitive internal data is not accessed externally.
Finally, we are so excited to be joining Writer’s co-founders May Habib and Waseem Alshikh on their journey. May and Waseem are an excellent founding team that combine technical expertise with experience selling into the enterprise, and we have been impressed with their execution, adaptability and long term vision. They have built a bench of talent that gives us confidence that Writer will continue to position themselves ahead of the market and execute on their mission.
What’s Ahead?
We’re thrilled to partner with Writer as they work to develop advanced AI systems that can deliver mission-critical work across the enterprise. We look forward to supporting the team as they continue in their mission to deliver the next generation of secure and reliable autonomous AI solutions.
And we’re pleased to be backing Writer alongside our friends at Premji Invest, Radical Ventures, ICONIQ Growth, and Adobe Ventures.
Welcome to Salesforce Ventures, Writer!
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