Startups Are Supporting Those in Need With Special Access to Products During COVID-19
perspectives / Portfolio

Startups Are Supporting Those in Need With Special Access to Products During COVID-19

We’ve provided a roundup of resources being offered by Salesforce Ventures portfolio companies.

Salesforce Ventures
April 21, 2020

While these are clearly trying times, we see stories of generosity all around us as people and companies find new ways to show solidarity with those who are most in need. In an effort to help people and organizations throughout the global community find solutions to this crisis, many companies are making their products and services more accessible. From free technology tools for first responders and healthcare organizations to assistance for struggling individuals and businesses, companies are doing what they can to support the cause and quicken recovery.

We’ve provided a roundup of resources being offered by Salesforce Ventures portfolio companies below. For more information about these programs, please reach out to the companies directly.

Benefits for first responders and healthcare organizations

BugCrowd is offering emergency response teams, hospitals, & care providers free access to their Vulnerability Disclosure Program and Attack Surface Analysis for the next 90 days.

Guild Education has partnered with Southern New Hampshire University and Penn Foster to build free training courses to assist workers on the front lines of the COVID-19 pandemic with staying safe.

JazzHR is providing JazzHR PRO for free to Primary, Emergency & Urgent Care providers.

Process Street launched COVID procedure templates for hospitals and clinics and offered free accounts for certain facilities.

Snyk’s cloud-native application security solution is free for six months to organizations in the healthcare, hospitality, travel and entertainment industries.

Free or discounted tools for organizations working on COVID-19 solutions

Algolia’s Pro Plan is free to any developer or team working on COVID-19-related, not-for-profit websites or apps.

Automation Anywhere has a free thirty-day trial of Automation Anywhere’s Enterprise A2019 to create bots for solutions to aid those affected by COVID-19.

CartoDB is offering its spatial analysis and visualization platform to private and public sector companies using maps to fight against the COVID-19 outbreak.

Copado announced the immediate availability of free access to its platform for anyone working on applications to fight COVID-19.

Dropbox Business and HelloSign Enterprise subscriptions are free for a three-month period to nonprofits and NGOs that are focused on fighting COVID-19.

Helpshift is offering their technology to community, government and healthcare organizations at no cost, enabling them to leverage the power of automation to rapidly scale operations without additional staff.

PropelPLM launched the Healthcare Manufacturer Community, a free and open community built on Salesforce Care which contains easy to navigate medical device designs, sourcing and component data, and documentation that allows companies to pivot and manufacture ventilators, as well as other life-saving medical equipment.

Free or discounted access for schools, teachers, and students

AdmitHub is offering free access to the AdmitHub platform and its AI-powered bot to the government & educational community for 90 days.

FutureFuel launched a free service to help all student loan holders get on federal repayment plans that lower monthly payments, all the way down to $0 for 12 months.

Hustle’s texting platform is free through June 30, 2020 (up to 10,000 messages) to help governments, NGOs, and schools to connect with their communities.

Vidyard is offering free access to Vidyard for Schools to enable teachers and staff to record and share secure video messages for better engagement with students, parents, colleagues, and the community.

Zoom is free to all new users and has lifted the 40-minute meeting limit for free Basic accounts for K-12 schools. Zoom is used by businesses for meetings, by families to keep in touch, and by teenagers who want to hang out with their friends.

Services that make it easier to give back

Beliive is using technology and time exchange to help individuals connect with one another. By sharing an hour of knowledge or experience with someone in the community, you receive a credit that can then be used to learn from someone else.

Catalant is waiving their fee on projects for qualified 501(c)(3)s that need to accelerate strategic work to help people affected by the pandemic.

Classy’s online fundraising software modernizes the giving experience and allows nonprofits to start fundraising in minutes with no subscription fees. They have enhanced their free platform offering through May 31, 2020.

UniteUs is offering an option for new communities to launch a rapid-response network for the immediate crisis that also provides the infrastructure to grow in the coming months.

Support for small businesses

Automattic’s WooCommerce has partnered with GoDaddy to offer 3 months of WordPress e-commerce and hosting for just $1.

BringgNOW, a last-mile delivery solution to immediately launch or scale your delivery operations is free for SMBs.

Digital Asset’s world-class legal team is available free of charge to advise small companies who may be struggling under the current circumstances.

Gusto has put together a compilation of federal, state, and private resources to help small businesses find loans, grants, and credits.

SmartRecruiters SmartStart is available to make hiring easy for teams and smaller organizations of up to 250 employees. SmartStart is entirely free with an unlimited number of users and candidates.

Narvar is offering its Simple Returns solution to all retailers for free.

nCino’s SBA solution helps to quickly respond to regulatory changes as a result of the CARES Act and the Paycheck Protection Program by decreasing loan processing time and increasing capacity for new loan applications.

Ureeka has partnered with Salesforce for the Salesforce Care Small Business Grants as the grant application, judging and community partner. Ureeka will provide businesses with grant application support, ongoing resources, and counsel.

Tools to help companies take care of their employees and customers

Demandbase is offering two of its ABM Certification courses, available for free through July 31, 2020.

Dialpad is offering 2 free months of its business phone line and video conferencing products to help businesses impacted by COVID. Apply by May 31, 2020.

GO1 has made all COVID-19 related learning resources available for free to help teams continue to perform and feel supported during this time of disruption and change.

Odaseva launched, a free product that automatically exports Salesforce data every 24 hours, retaining it for 30 days.

Pymetrics is offering two free solutions, Digital Interviewing and Internal Mobility to companies interviewing or looking to move current employees to different roles.

Simpplr is waiving implementation fees and offering a two-week deployment to support organizations with an enterprise-wide internal communications platform to keep the workforce connected and aligned.

SurveyMonkey launched new, free survey templates designed by their in-house survey experts to help business leaders and individual managers stay connected.

Thousand Eyes is offering free use of their end-user experience monitoring agents for 90 days to IT teams that need to support remote workers at an unprecedented scale due to precautions businesses are taking in response to COVID-19. Reach out to their team by June 30, 2020.

Vidyard is offering its new internal communications tool, free through June 30, to help companies adjust and stay connected to your remote workforce.

Information and other resources

Forter has created this weekly report to share insights on consumer behavior and fraud trends during this unprecedented time.

Gusto has a resource hub that provides SMBs with updated news, information, and advice as you navigate this difficult time.

Traction on Demand, through their initiative, Respond Together, is sharing an online inventory of response solutions that highlight rapid development projects they’ve completed and made available to others who might benefit from their use.

Re-entering the workplace

Finalcad is offering part of its product for free, helping construction sites return safely back to work by digitizing their HSE (health, safety, and environment) processes more effectively.

Traction Guest launched ZeroTouch to help enterprises safely reopen during the pandemic. ZeroTouch automates proactive safety screening and fully contactless access for employees and visitors, mitigating current and future risks.

If you want to join or support the cause

COVID Tech Connect

Loop & Tie Founder and CEO Sara Rodell along with other technology leaders joined together to provide donated tablets to hospitals across the United States to connect critically ill COVID-19 patients with family members. Loop & Tie repurposed their operational structure to help receive orders from hospitals, device donations, and manage shipping and handling of devices to matching recipients.


Spearheaded by Rachel Carlson, CEO of Guild Education, Stop the Spread (STS) is a coalition of 1,500+ volunteer CEOs working to unlock the collective potential of US businesses to catalyze action and bolster the public sector in response to COVID-19.